The self-employed client came to Titan Capital facing several challenges. Firstly, they needed an urgent residential loan of $1.61 million to put into investment properties. Because the loan required the input of a lender, broker, borrower and solicitor, in a highly regulated sector, moving with urgency is a major challenge to overcome. The urgency was particularly pressing because the client had already been turned down by another lender because of the rigid criteria.

As a secondary challenge, the client also needed assistance in ensuring they had the necessary documents ready for settlement, when they needed them. Basically, the client needed a partner to come on and take ownership of the project, be proactive, and make sure that each of the other parties delivered. Unusually for lenders, Titan Capital is the one willing to take the lead. Titan Capital firstly assessed the application and was able to be flexible because the exit strategy allowed the team to find a solution to settle the loan. From there, success meant providing clear and timely communication, making sure that each party was kept up-to-date on the status of the loan application, including updates that could impact the deal, and ensuring that all the necessary documents for settlement were in the possession of the client.

With a 70% loan-to-value ratio (which was higher than would have been possible under other lenders), and a competitive interest rate of 7.65%, Titan Capital delivered a solution that wasn’t just rapid, but also favourable for all parties. Ultimately, the success of this engagement was because Titan Capital doesn’t just look at clients as a number. Instead, it takes the time to fully analyse and assess an opportunity, treating it on its merits, and makes accurate and flexible decisions based on that. This process allows Titan Capital to provide customer service and expertise in mortgage lending, providing comprehensive assistance to the client in achieving their goals, even in the most demanding circumstances.