Streamlining loan process for a busy doctor

Property type

Residential

Summary

In light of demanding schedules, doctors often face challenges in allocating their attention to areas beyond their medical practice. This case study focuses on the experiences of a medical doctor and highlights the importance of effective communication. To address this issue, Titan Capital recognized the need for personalized support and tailored services to assist the doctor throughout the loan process. By providing dedicated assistance and comprehensive solutions, Titan Capital aimed to establish a strong and collaborative relationship with the borrower.
Effective communication for a busy borrower
The borrower, a medical doctor with a side business in property investment, sought an $830,000 loan using an unencumbered property as security. Despite a demanding work schedule that involved traveling to remote areas of Australia to provide medical assistance, the borrower aimed to expand their real estate portfolio and diversify income sources with the loan.
tyburn 2 - Unit 1 1431 Gold Coast Highway, Palm Beach QLD 4221 - 1
Building trust with excellent service
In this scenario, obtaining the necessary authorization for the loan application within the specified timeframe posed a significant challenge. However, with their unwavering commitment to assisting clients, Titan Capital successfully devised effective communication strategies tailored to accommodate the borrower’s demanding schedule and availability. Consequently, the borrower was promptly informed about the loan application process and provided with the required authorizations.
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Success through proactivity and Agilita
In order to achieve optimal outcomes, Titan Capital exercised careful and meticulous collaboration with both the broker and the borrower, ensuring effective communication that accommodated the borrower’s availability and schedule. Demonstrating unwavering dedication, Titan Capital committed to meeting the borrower’s specific needs by providing tailored services and comprehensive support throughout the loan process, resulting in a streamlined and stress-free experience.
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tyburn 2 - Unit 1 1431 Gold Coast Highway, Palm Beach QLD 4221 - 0
money money
Loan Amount
$
830
K
The Titan journey succeeded
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57

%
Loan-to-value ratio
Our commitment helped to secure the loan and built trust between us and borrower, showcasing Titan’s customer service.
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20

days
Loan Settlement
The borrower’s demanding work schedule made it challenging for him to provide timely authorization for the loan application process.
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6.75

%
Interest Rate
As a result of our commitment to meeting the borrower’s needs, we were able to provide personalized service and support throughout the loan process, making it as easy and stress-free as possible.
JW
Jane W.
Residential
• 11/03/2020
“In finance most people are kind of hideous! You have been soooooo easy to work with. I will certainly concentrate my marketing towards your lending program.”
“In finance most people are kind of hideous! You have been soooooo easy to work with. I will certainly concentrate my marketing towards your lending program.”
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